SERVICE CONCEPT
服务理念
提倡服务的全程化和全员化，将服务理念和服务意识贯彻到每一个员工的心中，通过专业化的售前服务，与客户一体的售中服务，帮助客户排除故障及解决问题的售后服务等全程服务体系，确保服务过程的完美质量，提高企业的竞争力。公司有专职的客户服务部，另五大职能部门配合客服部，其中包括信息部、订单部为不同的客户解决不同的问题；客户服务部还具备专业的知识库和专业技术人员，可及时回答客户的问题；
全力构造“直接反馈、同步响应、系统联动”的客户服务系统，各一线人员及时将客户的问题即时传输给公司相关部门，各部门同时启动支持解决程序，并在充分沟通的基础上，第一时间制定整体解决方案，以最快的速度解决问题。
目前，公司在全国的各省市自治区均配备了专业的售后服务人员，对所有产品在全国范围内提供售后联保服务，让各地用户放心地享受到后期服务，保证将客户意见、故障报修等情况在第一时间内反馈到公司客户服务部。
SERVICE SYSTEM
服务系统
提倡服务的全程化和全员化，将服务理念和服务意识贯彻到每一个员工的心中，通过专业化的售前服务，与客户一体的售中服务，帮助客户排除故障及解决问题的售后服务等全程服务体系，确保服务过程的完美质量，提高企业的竞争力。公司有专职的客户服务部，另五大职能部门配合客服部，其中包括信息部、订单部为不同的客户解决不同的问题；客户服务部还具备专业的知识库和专业技术人员，可及时回答客户的问题；
全力构造“直接反馈、同步响应、系统联动”的客户服务系统，各一线人员及时将客户的问题即时传输给公司相关部门，各部门同时启动支持解决程序，并在充分沟通的基础上，第一时间制定整体解决方案，以最快的速度解决问题。
目前，公司在全国的各省市自治区均配备了专业的售后服务人员，对所有产品在全国范围内提供售后联保服务，让各地用户放心地享受到后期服务，保证将客户意见、故障报修等情况在第一时间内反馈到公司客户服务部。
Jining Cebe International Trading Co.,Ltd
关于我们
Jining CEBE International Trading Co.,Ltd.(JNCB) is a group of import & export trading. Main business scope: automobile, motorcycle and accessories, mechanical equipment and accessories, building materials, sanitary ware, daily provisions sales; Garlic, fruit, vegetable marketing, refrigeration and processing; Import and export of goods and technologies. The main export markets are North America, Middle East, Europe, Africa, southeast Asia and other countries and regions. Since its establishment, the company has been actively exploring the international market, and its export business has been rising steadily year by year. It has set up CEBE Go Enterprise Company in Ghana,as an overseas marketing network agency, and invested in the construction of an agricultural products processing and refrigeration base covering an area of 10000 square meters.Warmly welcome customers at home and abroad to cooperate and create brilliant future together.
120 +
Cooperative customers
11 +
Sales country
10 +
Get honor
100 +
product type
Technology leads the future
From the early pursuit of product style and novel color to the provision of bathroom intelligent integrated system solutions; From imitation and improvement to cooperation with international scientific research institutions, from simple electronic control to cross-border cooperation in multiple scientific research fields, it has established strong technology R & D centers with R & D institutions in Germany and Italy, broke through more than 100 invention patents
Sincerely serve customers
Such a team has always maintained enthusiasm, patience, meticulous, serious and standardized. They often go deep into the production and sales lines, analyze and investigate the preferences of user groups, and discuss how to innovate with product engineers. They will frown because of the deviation of mm, and rejoice because of the breakthrough of a service difficulty. They interpret their love for products and services day and night!
