SERVICE CONCEPT

服务理念



提倡服务的全程化和全员化,将服务理念和服务意识贯彻到每一个员工的心中,通过专业化的售前服务,与客户一体的售中服务,帮助客户排除故障及解决问题的售后服务等全程服务体系,确保服务过程的完美质量,提高企业的竞争力。公司有专职的客户服务部,另五大职能部门配合客服部,其中包括信息部、订单部为不同的客户解决不同的问题;客户服务部还具备专业的知识库和专业技术人员,可及时回答客户的问题;

全力构造“直接反馈、同步响应、系统联动”的客户服务系统,各一线人员及时将客户的问题即时传输给公司相关部门,各部门同时启动支持解决程序,并在充分沟通的基础上,第一时间制定整体解决方案,以最快的速度解决问题。

目前,公司在全国的各省市自治区均配备了专业的售后服务人员,对所有产品在全国范围内提供售后联保服务,让各地用户放心地享受到后期服务,保证将客户意见、故障报修等情况在第一时间内反馈到公司客户服务部。


SERVICE SYSTEM

服务系统



提倡服务的全程化和全员化,将服务理念和服务意识贯彻到每一个员工的心中,通过专业化的售前服务,与客户一体的售中服务,帮助客户排除故障及解决问题的售后服务等全程服务体系,确保服务过程的完美质量,提高企业的竞争力。公司有专职的客户服务部,另五大职能部门配合客服部,其中包括信息部、订单部为不同的客户解决不同的问题;客户服务部还具备专业的知识库和专业技术人员,可及时回答客户的问题;

全力构造“直接反馈、同步响应、系统联动”的客户服务系统,各一线人员及时将客户的问题即时传输给公司相关部门,各部门同时启动支持解决程序,并在充分沟通的基础上,第一时间制定整体解决方案,以最快的速度解决问题。

目前,公司在全国的各省市自治区均配备了专业的售后服务人员,对所有产品在全国范围内提供售后联保服务,让各地用户放心地享受到后期服务,保证将客户意见、故障报修等情况在第一时间内反馈到公司客户服务部。


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Jining Cebe International Trading Co.,Ltd


ABOUT US

                            Brief    Introduction

 

    Jining CEBE International Trading Co.,Ltd.(JNCB) is a group of import & export trading. Main business scope: automobile, motorcycle and accessories, mechanical equipment and accessories, building materials, sanitary ware, daily provisions sales; Garlic, fruit, vegetable marketing, refrigeration and processing; Import and export of goods and technologies. The main export markets are North America, Middle East, Europe, Africa, southeast Asia and other countries and regions. Since its establishment, the company has been actively exploring the international market, and its export business has been rising steadily year by year. It has set up CEBE Go Enterprise Company in Ghana,as an overseas marketing network agency, and invested in the construction of an agricultural products processing and refrigeration base covering an area of 10000 square meters.Warmly welcome customers at home and abroad to cooperate and create brilliant future together.

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Bathroom space

Over the years, we have enjoyed a worldwide reputation for unparalleled product design and quality. Our toilet, faucet, bathtub and shower products help you build a perfect bathroom space.

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Dream bathroom

The unique and charming complete bathroom solution makes you proud of the innovative bathroom inspiration. We make your dreams come true and love life.

Integrated noise control

 

Design and produce more new, more environmentally friendly and better sound and noise reduction equipment to continuously meet customers' higher noise reduction needs and achieve higher noise reduction objectives. Realizing the space acoustic environment in innovative ways, from the design and manufacture of individual products to the establishment of space solutions, all follow strict acoustic indicators and manufacturing technology. Easily realize the demands of spatial acoustic environment such as instrumental music, recording, classroom, home, audio-visual, office, conference, sports, dance, catering and church.

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KTV

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CINEMA

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HOTEL

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STADIUM

contact us

We warmly welcome your consultation!

 

 

Telephone

0537-8816958

 

 

E-mail

spt518@163.com

 

 

weekdays

09:00-18:00

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